Opiniones de RENTALL

Un completo Desastre

Comentarios: Desastre, poco efectivos, venden un producto que no esta listo y se tiene que empezar a solicitar correcciones, las mismas duraron mas de 2 meses en tratar de corregir y al llegar a la fecha límite se envía un aproximado de 20 funciones que no están funcionando. Poco interés después de haber realizado los cobros.**** No se pudo realizar un solo contrato con las funciones al 100%****

Puntos a favor:

El sistema parece funcional, pero el que no este funcional y tener que esperar mas de 2 meses sin que terminaran de implementarlo y corregirlo nos obligo a dejarlo.Al día de hoy 21-12-2022 no han retornado el monto cobrado.

Contras:

Inseguro, cambiaron nuestras contraseñas sin autorización varias veces2 meses tratando de implementarlo, pero nunca funciono, se envían documentos con 30 o mas puntos que funcionaban mal y reparaban unos y empezaban otros.Atención al cliente lenta y poco amable.

At long last I have found the solution to my car rental problems.

Comentarios: Its honestly been a breeze. I'm very satisfied.

Puntos a favor:

The rental agreement summary without a doubt is my favorite feature. The summary displays when a car is to arrive ,when a car is overdue, the current open arrangements and the pending payments. Physically writing all of those down was a headache. For years now our company had been struggling with the old fashion way of doing things(analogue).Thanks to Navotar those days are gone, I love how user friendly the software is. I used the trial for an hour and got the hang of it. This Navotar software is the best solution we could possibly hope for. It has made monitoring the cars and their whereabouts easier for our employees. The support team(Shob) does an excellent job too. Whenever I need some information or assistance he is attentive, polite and responsive.

Contras:

No difficulties.

Excellent Service & Product!

Comentarios: Very helpful staff & quick responding, training made it easy to understand.

Puntos a favor:

We enjoyed the User friendly platform & mobile version was very unique.

Contras:

There’s a lot of information & reporting which will take time to get used to.

Terrible company

Comentarios: 0verall I just wish they had not bought out Navotar and we were still using that program.
We had to switch to a completely new company and website which again we lost time and money during that transition.

Puntos a favor:

This company Rentall bought out Navotar. We did not like the switch at all. Thankfully they let us continue to use Navotar until it became obsolete.

Contras:

The added more steps and complicated the rental process with the new version. Our site was infected with porn and malware, we had numerous occasions were it was completely down for various reasons. We lost a lot of money at critical times using Rentall during those times as our business is 85% seasonal. Lots of the staff that was with Navotar left after they were bought out. It was very clear that some of the developers have never been on the other side of renting cars.

EXCELLENT CUSTOMER SERVICE.

Comentarios: THIS SOFTWARE IS AN ONLINE BASED SOFTWARE SO ITS VERY EASY TO ACCESS ON ANY DEVICE AT ANYTIME FROM ANYWHERE WHICH IS EXTREMELY CONVENIENT.

Puntos a favor:

VERY USER FRIENDLY APPLICATION, MEETS ALL REQUIREMENTS AND THE TEAM WORKS HARD TO GIVE A BETTER EXPERIENCE. SHREE IS AN AMAZING CUSTOMER SERVICE REPRESENTATIVE, VERY FRIENDLY AND HELPFUL AND GETS CHANGES DONE INSTANTLY.

Contras:

SOME OPTIONS ARE CANNOT BE CUSTOMIZED, BUT THEIR TEAMS WORKS VERY HARD TO ENSURE TO MAKE IT WORKING SOME WAY OR ANOTHER.

Navotar review

Comentarios: I have good experience using Navotar within almost 3 years. Their support team are very supportive. The software itself is quite helpful for company.

Puntos a favor:

The software is quite user friendly, have much feature especially to track payment history. so business can get information whether some customer still not pay.

Contras:

One thing that Navotar have to improve is on system flow process.Even though its system already have system flow, but it is not locked. Means we still can jump in into process 2 without doing process 1

Dishonest Company - Bad Software

Comentarios: They owe me a few thousand dollars because the software doesn't work. I WANT MY MONEY BACK!

Puntos a favor:

The things it's SUPPOSED to do. (Bit doesn't.)

Contras:

HORRIBLE CUSTOMER SERVICE. AND SUPPORT.

Thieves

Comentarios: Onboarding was a mess. One employee was training another employee with she was trying to train me. It was an unprofessional mess.

Puntos a favor:

It is cloud based which I really liked.

Contras:

I paid the ridiculous setup fee to try the system. I did not like the feel of it so I decided to cancel. They are still stealing my money on a monthly basis and will continue to do so for 90 days. This is very unethical.

Best Software for an affordable price.

Comentarios: A very nice product at an affordable price.

Puntos a favor:

We are using Navotar for last 4 years.They are a really an innovative company managed by young IT/computer professionals which is a really nice feature, so they can implement their ideas in this creative product.They came with a lot of new features at an affordable price.if I have any issue I can reach them by call or email and most of my issues are resolved in less than 30 min.

Contras:

need some fix on the reservation calendar.need some update in the reservation pdf which I already discuss with them.They offer to fix it soon.

Best system we have had yet!

Comentarios: Customer service is on top of figuring out print and email functions right away while on the call. The system is by far my favorite with the ease of functionality and being able to invoice the right amounts.

Puntos a favor:

The functionality and ease of the tabs from reservation to agreements.

Contras:

We are still trying to be able to figure out the printing which you guys are already on the case!

Navotar - A well-rounded software for car rental locations

Comentarios: Great system, would recommend to anyone trying to get into the car rental business.

Puntos a favor:

Navotar is a great way for car rental companies to manage all of their business end needs. It basically sets everything up for a potential user. It's a turn key management system for rental car companies. By helping to manage everything from marketing to payments, the program really does everything a customer could want.

Contras:

I really don't have any complaints thus far. This program is really all you will need while renting cars out. Anyone looking to get into this business should at least check out the demo on their website.

Navotar Car Rental Software

Comentarios: Our organisation Pleasure Drive LTD was searching for new programming hardly any months until we discovered Navotar and now we are genuinely appreciative to discover it. It is extremely simple to utilise, quick and client interface is a grind. Highlights that it brings to the table are extremely interminable. My administration is particularly fulfilled having navotar ready and as our rental programming accomplice. I can tell that client care is one out of millions, each time they step up and in brief, they are prepared to help. On the off chance that anybody has second educated for Navotar, think no more, cause it is an extraordinary incentive for cash we get!

Puntos a favor:

The cloud bases availability make it simpler to utilize the framework from anyplace, the versatile application is extraordinary and fills a similar need. The group is promptly accessible to help if there should be an occurrence of any issues. Simple to learn and utilize. My group has gotten exceptionally effective since we took this item. this product we can monitor every one of the understandings, simple to pull up last past understandings, the outline of the vehicle, cost sheets, everything is exceptionally advantageous. This is the eventual fate of vehicle rental programming in the market. Try not to spare a moment to begin working with them immediately. You will be dazzled their product. I energetically prescribe this to anybody hoping to switch their current vehicle rental programming or even need to begin a business even.

Contras:

A few things are not customization which I have just talked about with their group and would be done later on refreshes.

Rentall

Comentarios: terrible

Puntos a favor:

There was nothing I enjoyed about Rentall

Contras:

unhelpful customer service, many details were left unclear of how to utilize program and no flexibility to customize anything to my reflect company image

Rental Software Review

Comentarios: Overall I am happy with the experience. There are a few features I would like to see changed, but I understand that it cannot be customized to my wants.

Puntos a favor:

The interface is easy to navigate. I can teach anyone to use the platform.

Contras:

At times, the software is not responsive.

Great software

Comentarios: 7/10

Puntos a favor:

Very Easy to use and all the options are very clear

Contras:

The software is very slow and most of time hangs and have many other few issues

Navotar - Car Rental Software

Comentarios: [SENSITIVE CONTENT HIDDEN] and his team were great and flexible, besides the software, they also built our website back in 2015, it was a pleasure to work with them and they came to meet with us in Los Angeles twice.

Puntos a favor:

Navotar is a great software, it gives you all the tools you need run your car rental business like having your reservations in one place, sending confirmations and invoices, creating customers profiles, etc.

Contras:

I think the only thing that could be improved is the design and the simplicity of use of the software.

Professionals

Comentarios: The real time communication feature between the website, the software and the reservation module emphasizes the true modularity of the system and indicate that the software engineers at Navotar are organized in their coding and development practices. The modularity aspect of the software Leverages Navotar over their competitors. The Customer support team at Navotar are always on the top of the client's request. we are sincerely thankful for the support team fast turn around.

Puntos a favor:

1) The Website: Our company's website developed by Navotar's team is so simple. the designers and the programmers respected the KIS (KEEP IT SIMPLE) concept and I am sure they worked hard on their end to deliver such a professional and easy to use website site. the website is able to advertise for the car rental business in a presentable way. 2) The Navotar software: The software is developed with care. all the information about the cars and the models are stored in a back end database, the user need only to choose. The software is connected to the reservation module on the website. the website and the software are on real time communication which help the user know which car among their fleet is available and helps the customers know which are could be rented.

Contras:

The rate system could be improved according to the time of use pricing concept for certain geographical regions.

Good software

Puntos a favor:

Good dashboard easy to navigate Helpful staff

Contras:

Software problems can be slow to be rectified

Thanks

Comentarios: Good product and team

Puntos a favor:

Easy menu options. Self explanatory.

Contras:

Agreement load time could be faster. Need to see the following entry points in the Vehicles also: - Damage Excess Amount (Insurance) - Minimum Driver Age (Insurance) - Vehicle Owner name (Owner)

Navotar is the Fleet Manager System

Comentarios: Not only the Fleet Management System is the best , the overall help and support from their team is great ! Thanks to the professional follow-up from [SENSITIVE CONTENT HIDDEN] during Dev phase and migrating my email provider. He would always keep me posted and do back and forth to resolve all my requests during the process of site building and personnalizing Navotar for my Car rental company . [SENSITIVE CONTENT HIDDEN] answered many questions before concluding the contract signature and made me taking decisions easily , He helped me a lot . Thank you Navotar Team !

Puntos a favor:

Many modules are amazing in Navotar : - Dashboard gives a quick look at the global activities and remimders - Automatic Billing & Financial Reports - Electronic signature and Contract available on the Valet Tablet. - Email notifications - Damage image Before and After rental

Contras:

Nothing to report for now Most of the Navotar fleet manager system is user friendly

Great customer service!

Puntos a favor:

It does everything I need it to do and much more. But what really confirmed my decision when purchasing this software was [SENSITIVE CONTENT HIDDEN] our sales men. He has been a huge help with customizing our software from the start. I have been able to call him all hours of the day with questions and if he didn’t know the answer he would figure it out. Overall a great experience so far.

Contras:

We had a little trouble with customizing our pricing to match how we have been doing it on paper. For the most part it has been resolved. We are currently still working on a few tricks so it generates all pricing for us automatically.

Amazing customer service

Comentarios: My overall experience is a very pleasant one. I'm a better and more profitable company because of Navotar. I would recommend ever entrepreneur that is thinking about the car rental business to contact Navotar. So far it has been the best business decision I've made.

Puntos a favor:

It's very simple to use and to teach my staff how to use it. It makes running my car rental business more efficient and easy. It has every financial report that you would need. My accountant loves it as well. Eliminates the need for paperwork. Everything is in the cloud. Since is cloud based I could manage and review my business operation even when I'm on vacation. I know exactly what's happening on every location at any given time. Their customer service and assistance is second to none.

Contras:

I don't have anything negative to say about the software. The software is so comprehensive and at the same time very easy to use.

Customer Service

Puntos a favor:

Easy to use, customer service very helpful

Contras:

If the company logo and other company information adjusted by the [SENSITIVE CONTENT HIDDEN],that will be greatful

great software

Comentarios: great software and very helpful for our business

Puntos a favor:

very very easy to use, it helps my business tremendously. makes my life and all my guys life much easier in the office! we have an exotic car rental company and this software is literally our best friend i highly recommend it!

Contras:

dont have any cons, were very happy with the service that has been provided to us

Had High hopes, didn't work out

Comentarios: The product was presented beautifully, the set up process took several weeks and still was incomplete when we left. We needed our website to be more automated which is why we signed up with them, but it took forever and seemed that our needs may not actually be met.

Puntos a favor:

I really didn't get much time to use the software because it took so long to get everything set up

Contras:

Most of the customer service folks were kind once I finally got ahold of them, but I wouldn't say they were helpful in most cases.