CMDBuild es una solución empresarial de código abierto para la gestión de activos de TI (CMDB, ITAM). Está diseñado para configurar y administrar la base de datos de activos de TI y para admitir los flujos de trabajo de administración de acuerdo con las mejores prácticas de ITIL. Las herramientas de configuración de CMDBuild permiten activar un CMS (sistema de gestión de la configuración) para gestionar el departamento de TI. Gracias a la gran capacidad de configuración, es una buena herramienta para configurar soluciones personalizables para la gobernanza de TI, pero también para la administración de activos en general.

Ant My ERP es un software diseñado para administrar todo el proceso comercial, desde ventas, servicios, operación, RR. HH., activos e inventario hasta facturación. Diseñado específicamente para empresas B2B que están en las áreas de ventas, servicios, alquiler, reparación, AMC (contrato de mantenimiento anual, por sus siglas en inglés) de equipos como TI, audiovisual, médico, CCTV, POS, cajero automático, etc. Ant My ERP te permite estar al tanto de tu negocio y proporciona una imagen real y unificada de la información empresarial crítica y actualizada en toda tu organización.

TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Service Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Available On Demand, you can start using this powerful enterprise software suite right away.

MSP Manager es PSA de asistencia y facturación diseñado exclusivamente para proveedores de servicios de TI. Es una solución robusta, pero intuitiva, que los ayuda a brindar una excelente atención al cliente, increíblemente eficiente. La aplicación MSP Manager Mobile ofrece a los técnicos toda la información que necesitan para resolver los casos de atención al cliente, en cualquier lugar y en cualquier momento. MSP Manager es una poderosa solución independiente o se integra con ambos productos de gestión y monitoreo remoto (RMM) MSP de SolarWinds para brindar un único centro de control con visibilidad total.

Comprehensive, automated IT services via AI - designed for small to midsized business. Providing real-time IT support to 25,000 users and centralized IT management to over 400 customers, Electric offers companies a 70% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote.

ServiceLedger Software is designed for field service organizations requiring powerful service tracking, scheduling, dispatching and invoicing functionality. ServiceLedger is focused on your success and provides measurable results that you can easily identify and realize. ServiceLedger is primarily designed for U.S., Canadian and Australian markets, however can be used in other markets.

ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center

A full-featured software solution that simplifies static and dynamic Windows deployments and migrations.

Remedyforce is everything you need in an IT help desk, without the hassle of hardware. With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. We built Remedyforce on Force.com, the industry's leading platform for SaaS applications (trusted by more than 92,000 organizations today).

Mobile form building system that offers image and audio recording, signature capture, offline data collection, GPS, and mapping.

Centralized IT management platform that includes remote monitoring, patch management, and more.

Network Detective es una de las pocas herramientas de evaluación de TI no intrusivas: sin necesidad de sondas, agentes ni software para instalar. Su bajo coste y sus modelos de licencia ilimitados la convierten en una de las mejores herramientas de evaluación de TI para que los MSP consigan nuevos negocios, incorporen nuevos clientes y mejoren la prestación de servicios. Todos los informes son editables y totalmente personalizables. Se integra con IT Glue y tu PSA (automatización de servicios profesionales, por sus siglas en inglés) favorito. El complemento Reporter automatiza los escaneos de red programados, la generación de informes y la entrega a ti o a tus clientes.

Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package.

Con Youzer, puedes administrar todas las cuentas, activos de software y de hardware desde una única herramienta centralizada desarrollada para TI, RR. HH. y administradores. Sigue en tiempo real el uso de los activos de todos tus empleados, desde la incorporación hasta la desvinculación y optimiza los costos para la empresa. Afecta, crea, desactiva y protege tus activos de TI y "de no TI".

Total Network Inventory es un software de inventario de red y auditoría de PC para redes de oficina y redes empresariales a gran escala. Total Network Inventory interroga a todas las computadoras y equipos portátiles de la red y devuelve información completa sobre el sistema operativo, service packs, revisiones, hardware, software, procesos en ejecución, etc. en máquinas remotas.

Perspectium eliminates data and process silos by getting service information to the right place at the right time. Our always-current integration solutions for ServiceNow automate data transfers for analytics, backup/restore, migrations, or archiving, and extend ServiceNow workflows to other key applications or external service providers. Best of all, the solutions are managed services that provide security, scalability and performance without consuming valuable developer resources.

TechExcel ServiceWise is a configurable and scalable software suite for help desk management and IT service management. ServiceWise helps automate and streamline IT help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management. The powerful features and the ease of maintenance make ServiceWise a powerful solution for growing IT service organizations.

Asigna tickets abiertos al servicio de asistencia telefónica o directamente a un técnico de servicio externo.

Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. HelpdeskAdvanced is a Service Desk solution, based on the principle of process automation, supporting the different strategic scenarios of service governance through the automation and enhanced configurability of IT and Business processes.

We help mobile service pros provide UBER like customer experiences. Used by Tesla to book over 50,000 mobile service appointments, Routezilla is ideal for businesses of any size. With Routezilla, businesses that provide mobile mechanic, home or mobile health related services can improve their overall customer experience in a matter of minutes, its that simple.

TD/OMS supports IBM i (Power) Windows and Unix/Linux. It incorporates fundamental IT business process support to manage software changes, software development, deployment and modernization projects. TD/OMS enables development teams to work in a collaborative way and to share any information at various development stages in any environment. TD/OMS is a powerful software solution that incorporates all the functionalities to support modern software development requirements.

Optimiza el uso de recursos comerciales limitados.

Stellar MBOX to PST Converter migrates MBOX email clients like Thunderbird, Entourage, Spicebird, Pocomail, AppleMail, Eudora, Mulberry, SeaMonkey, Netscape, ClawsMail, OperaMail, Mozilla Mail, Evolution, Sylpheed, Cone, Mutt, Gnu Mail clients into PST.

Milvus es un Sistema de Gerenciamiento de TI Inteligente. Nuestra plataforma optimiza la gestión de acciones de su equipo de TI, resultando en eficiencia y aumento de productividad. Ofrecemos soluciones completas: exclusiva tecnología OneClick, Gestión de Tickets Inteligente, Control de Tareas, Gestión de SLA, Administración de Activos, Alertas y Monitoreo, escaneo de red, Control de Licencias, Portal del Cliente, Chat y Adecuación al modelo de GDPR. Bacio di Latte y Rappi confían en nosotros.

ServiceTonic es una solución potente y fácil de gestionar desarrollada para cualquier empresa que necesite automatizar servicios sin tener conocimientos de programación. ServiceTonic es una empresa con sede en España, fundada en 2009 y que amplió rápidamente sus operaciones a nivel mundial en más de 14 países con socios estratégicos en todos los mercados: Proveedores de servicios, finanzas, gobierno, industria, consultoría, etc. ServiceTonic ofrece gestión de servicios de TI, atención al cliente y gestión de servicios empresariales a todos los tipos de clientes. Desde pequeñas empresas hasta grandes empresas en todos los mercados

Vizor es un sistema integral de seguimiento de problemas del servicio de asistencia para brindar asistencia completa al cliente y al cliente de TI Las características incluyen una potente integración de correo electrónico, asistencia de SLA, base de conocimientos, trabajo en equipo, asignación automática de tickets y un portal de autoservicio. Vizor ServiceDesk está listo para usar de inmediato o puede personalizarse fácilmente para satisfacer tus requisitos exactos. Disponible localmente y en la nube. Haz clic aquí para probar ahora.

Enables automated connection between Help Desks, Service Dispatch systems to one or more service vendors.

SCC enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across the UK. We optimise IT infrastructure to reduce cost and increase business agility and competitiveness. SCC keeps your business secure, mobile, agile, connected and supported.

Los márgenes cada vez más reducidos, los precios competitivos y la creciente presión de los servicios en la nube pública te obligan a hacer una transición en tu modelo comercial. Este portal web de autoservicio, de marca blanca y fácil de usar, procesa los pedidos de los clientes y luego abastece y entrega esos servicios, para unificar todo el negocio en un sistema rentable. Y funciona con las soluciones que ya brindas a tus clientes. Ofrece compatibilidad con Microsoft, VMware, Google y muchos otros proveedores.

AlertFind garantiza que los departamentos de TI puedan llegar a miembros del equipo y a usuarios durante incidentes no planificados e interrupciones de emergencia. A diferencia de otras soluciones de alertas, esta solución utiliza aprendizaje automático, inteligencia artificial y ciencia de datos para supervisar los sistemas de información de RR. HH. de la empresa y actualizar automáticamente la base de datos de contactos de emergencia, asegurando así precisión al 100 % en todo momento. Con la función SmartContact de AlertFind, nunca tendrás que preocuparte por no llegar a los empleados cuando el tiempo es esencial.

Powerful monitoring tool for SAP systems with real time alerts. System Guard is a SaaS tool, works with "Monitoring as a service" and "pay as you go" concept includes a Free Trial. Features :SAP Downtime Monitoring, SAP Performance Monitoring, SAP Job Monitoring, SAP Security Monitoring, SAP Hardware Monitoring, SAP Transport Monitoring, SAP Lock Monitoring

Una solución RMM (supervisión y gestión remotas, por sus siglas en inglés) para administrar la TI de los clientes y proteger el negocio. No es suficiente con gestionar la infraestructura de TI de los clientes. Con Continuum Command es posible superar sus expectativas. Esta solución RMM proporciona herramientas proactivas y servicios NOC (centro de operaciones de red, por sus siglas en inglés) independientemente del entorno del dispositivo. Un software RMM para servidores, equipos de escritorio, redes y dispositivos móviles.

ky2help is an intuitive all-in-one software for IT & Enterprise Service Management. The standard software is Serview certified and offers ITIL processes out-of-the-box. In addition, ky2help has the simplicity and flexibility it needs to deliver processes to all business units in the shortest possible time. ky2help is arbitrarily scalable and very easy to integrate into your system landscape. You benefit from a short implementation time and low maintenance.

Watchman Monitorings white-labeled proactive monitoring & read-only IT alerting solutions helps IT professionals avoid downtime, increase recurring revenue, better manage support tickets, and provide solutions before problems find their end-users.

Managed automation platform designed for Cisco Meraki infrastructures. SaaS-based offering including a rich feature set of pre-built automated applications: Batch Network Creation, Audit and Compliance, FlexTemplates, Monitoring, Custom Dashboard. By automating IT operations through the use of Meraki APIs, Boundless Automation improves network reliability, increases NetOps performance, and lowers human errors.

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers.

IT service management solution that helps businesses manage operational assets, create app store, and maintain compliance.

An IT Help Desk for Office 365, Teams and SharePoint is a complete out-of-the-box IT Help Desk solution managing requests with efficient queue management, ticket resolution, graphs, charting and more. Tickets are resolved quickly and efficiently. Unlimited staff and end-users. Customizable workflows and forms.

Easily integrated into any organisation’s existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help effortlessly track, organise, manage and answer the toughest support challenges. Providing effective support for users is a priority for today’s businesses and NetSupport ServiceDesk’s fully customisable and intuitive browser-based interface makes it easy for technicians to maintain both desktop and mobile platforms while delivering robust workflow processes.

Designed to meet the needs of businesses across all sectors, Service Geeni can help you with a whole range of things including order management, dispatching technicians, capturing and storing customer information, stock management processes, invoicing and more. Ultimately, its about making your life easier while helping to boost your productivity and your bottom line. So its no wonder that we are the first choice for many organisations across the UK; regardless of size or sector.

Netmon is a comprehensive network monitoring system featuring our proprietary high-performance traffic sniffing technology. Our combination of deep analysis and instant alerting make Netmon a complete solution for organizations who need to monitor the health and current status of mission-critical systems. Our product offerings combined with flexible licensing terms scale to put enterprise-level systems monitoring capabilities into the hands of small and medium-sized businesses.

Seerenes Digital Engineering Platform provides IT decision-makers with the information needed to actively drive their organization towards software excellence. The analytics technology extracts and fuses the data traces left by all tools in your software development infrastructure and derives insights of high strategic and operational relevance for both managers as well as development experts.

Cloud-based 'no-code' workflow automation solution that helps automate and optimize internal business process

Sunrise IT Service Management software delivers an end-to-end capability to truly support the goals of your organisation not just your IT department. Sunrise ITSM contains over 30 different services designed to manage todays IT department. Sunrises highly configurable software platform means that these services can be readily changed and personalised to meet the requirements of individual organisations. Read customer testimonials and watch use case and demo videos at www.sunrisesoftware.com

HyperTeams Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service! When used internally, this system gives employees a better way to send, track, and manage their work tickets. That means no more running marathons around the office when you need help or stalking IT when your computer crashes! When used externally, this solution gives your customers the opportunity to submit their own complaints or cases directly to the system.

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support, a platform allowing agent's productivity to go beyond client expectations. Requuest gives you an edge in reducing ticket volume, automating quick response and make IT results shine across your business. Create workflows. Manage assets. Set business rules. Visualize key reports. Auto-assign. Prepare survey. Customize portal. Filter dispatch tickets. Meet all around service levels. Requuest. You got IT.

Sightline Enterprise Data Manager (EDM) is a powerful IT infrastructure monitoring and performance analytics solution that provides real-time visibility across todays modern cloud, virtual and hybrid IT environments. Sightline leverages big data visualization, predictive analytics and machine learning to deliver root cause analysis, anomaly detection and capacity planning to help large enterprises, Fortune 500 companies and Global 2,000 organizations rapidly identify infrastructure problems.

Trigent brings 22 years of software development experience combined with a track record of over 300 successful applications projects in the last three years alone. Our Software Development Center accelerates development, transforms applications, and increases cost savings. Our software development services helps to increase development bandwidth, build and launch products faster and transform legacy applications or just maintain them at a fraction of the cost.

EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security

Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations