---
description: ¿Qué piensan los usuarios de Capacity? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Capacity gracias a Capterra Perú.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Capacity - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Software de inteligencia artificial](/directory/30938/artificial-intelligence/software) > [Capacity](/software/192480/capacity) > [Alternativas a Capacity](https://www.capterra.pe/alternatives/192480/capacity)

# Alternativas a Capacity

Canonical: https://www.capterra.pe/alternatives/192480/capacity

> Explorar las mejores alternativas a Capacity. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.pe/software/164283/zendesk)
   - [Comparar con Capacity](https://www.capterra.pe/compare/164283/192480/zendesk/vs/capacity)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.pe/software/102188/liveagent)
   - [Comparar con Capacity](https://www.capterra.pe/compare/102188/192480/liveagent/vs/capacity)
3. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.pe/software/113540/bitrix24)
   - [Comparar con Capacity](https://www.capterra.pe/compare/113540/192480/bitrix24/vs/capacity)
4. **Hiver** — 4.7/5 (146 reviews) — Hiver te ayuda a administrar la asistencia al cliente y las ventas directamente desde tu cuenta de Gmail. Permite que los equipos colaboren sin esfuerzo en bandejas de entrada compartidas.
   - [Ver perfil](https://www.capterra.pe/software/142975/hiver)
   - [Comparar con Capacity](https://www.capterra.pe/compare/142975/192480/hiver/vs/capacity)
5. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.pe/software/87908/teamsupport)
   - [Comparar con Capacity](https://www.capterra.pe/compare/87908/192480/teamsupport/vs/capacity)
6. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
   - [Ver perfil](https://www.capterra.pe/software/132880/vivantio)
   - [Comparar con Capacity](https://www.capterra.pe/compare/132880/192480/vivantio/vs/capacity)
7. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
   - [Ver perfil](https://www.capterra.pe/software/16499/issuetrak)
   - [Comparar con Capacity](https://www.capterra.pe/compare/16499/192480/issuetrak/vs/capacity)
8. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.pe/software/124981/freshdesk)
   - [Comparar con Capacity](https://www.capterra.pe/compare/124981/192480/freshdesk/vs/capacity)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.pe/software/144040/tidio-chat)
   - [Comparar con Capacity](https://www.capterra.pe/compare/144040/192480/tidio-chat/vs/capacity)
10. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
    - [Ver perfil](https://www.capterra.pe/software/169505/zoho-desk)
    - [Comparar con Capacity](https://www.capterra.pe/compare/169505/192480/zoho-desk/vs/capacity)
11. **ServiceTonic** — 4.5/5 (2 reviews) — Software de help desk y gestión de servicios. potente, flexible y fácil de usar. Para ITSM, Customer Service y cualquier otro servicio (ESM). Altamente configurable sin programar.
    - [Ver perfil](https://www.capterra.pe/software/112516/servicetonic)
    - [Comparar con Capacity](https://www.capterra.pe/compare/112516/192480/servicetonic/vs/capacity)
12. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Conserva la organización de tu equipo, crea soluciones proactivas para los clientes y ten conocimiento del nivel de satisfacción de los clientes con HubSpot Service Hub.
    - [Ver perfil](https://www.capterra.pe/software/182476/hubspot-service-hub)
    - [Comparar con Capacity](https://www.capterra.pe/compare/182476/192480/hubspot-service-hub/vs/capacity)
13. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
    - [Ver perfil](https://www.capterra.pe/software/132997/freshservice)
    - [Comparar con Capacity](https://www.capterra.pe/compare/132997/192480/freshservice/vs/capacity)
14. **OTRS** — 4.4/5 (96 reviews) — Suite de gestión de servicios totalmente gestionada que incluye tickets, automatización del flujo de trabajo y notificación para ITSM, atención al cliente y seguridad.
    - [Ver perfil](https://www.capterra.pe/software/127284/otrs)
    - [Comparar con Capacity](https://www.capterra.pe/compare/127284/192480/otrs/vs/capacity)
15. **Groove** — 4.5/5 (87 reviews) — Ayuda a los equipos a proporcionar asistencia personal a escala.
    - [Ver perfil](https://www.capterra.pe/software/143005/groove)
    - [Comparar con Capacity](https://www.capterra.pe/compare/143005/192480/groove/vs/capacity)

## Categorías relacionadas

- [Software de inteligencia artificial](https://www.capterra.pe/directory/30938/artificial-intelligence/software)
- [Software de servicio al cliente](https://www.capterra.pe/directory/22/customer-service/software)
- [Software de help desk](https://www.capterra.pe/directory/30008/help-desk/software)
- [Software de gestión de procesos](https://www.capterra.pe/directory/30010/business-process-management/software)
- [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.pe/directory/30091/workflow-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.pe/alternatives/192480/capacity)
- [Ver el perfil del producto](https://www.capterra.pe/software/192480/capacity)

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