---
description: ¿Qué piensan los usuarios de CA Service Desk Manager? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CA Service Desk Manager gracias a Capterra Perú.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CA Service Desk Manager - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Software para servicios informáticos](/directory/30672/it-service/software) > [CA Service Desk Manager](/software/145590/ca-service-desk-manager) > [Alternativas a CA Service Desk Manager](https://www.capterra.pe/alternatives/145590/ca-service-desk-manager)

# Alternativas a CA Service Desk Manager

Canonical: https://www.capterra.pe/alternatives/145590/ca-service-desk-manager

> Explorar las mejores alternativas a CA Service Desk Manager. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **InvGate Service Management** — 4.6/5 (108 reviews) — Software intuitivo para gestión de servicio. Fomenta la colaboración de los usuarios con automatizaciones e integraciones clave.
   - [Ver perfil](https://www.capterra.pe/software/133392/service-desk)
   - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/133392/145590/service-desk/vs/ca-service-desk-manager)
2. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.pe/software/132997/freshservice)
   - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/132997/145590/freshservice/vs/ca-service-desk-manager)
3. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.pe/software/138769/jira-service-management)
   - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/138769/145590/jira-service-management/vs/ca-service-desk-manager)
4. **SysAid** — 4.5/5 (511 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
   - [Ver perfil](https://www.capterra.pe/software/107225/sysaid)
   - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/107225/145590/sysaid/vs/ca-service-desk-manager)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.pe/software/164283/zendesk)
   - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/145590/164283/ca-service-desk-manager/vs/zendesk)
6. **TOPdesk** — 4.4/5 (110 reviews) — Software de gestión de servicios con panel de KPI y alineado con ITIL que ayuda a supervisar la carga de trabajo de cada empleado y asignar tareas de manera eficiente.
   - [Ver perfil](https://www.capterra.pe/software/127562/topdesk)
   - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/127562/145590/topdesk/vs/ca-service-desk-manager)
7. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
   - [Ver perfil](https://www.capterra.pe/software/129478/solarwinds-service-desk)
   - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/129478/145590/solarwinds-service-desk/vs/ca-service-desk-manager)
8. **OTRS** — 4.4/5 (96 reviews) — Suite de gestión de servicios totalmente gestionada que incluye tickets, automatización del flujo de trabajo y notificación para ITSM, atención al cliente y seguridad.
   - [Ver perfil](https://www.capterra.pe/software/127284/otrs)
   - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/127284/145590/otrs/vs/ca-service-desk-manager)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — El software de mesa de ayuda de asistencia y la herramienta de gestión de activos incluyen base de conocimiento, gestión de SLA, seguimiento de billetes y gestión de inventarios.
   - [Ver perfil](https://www.capterra.pe/software/179501/manageengine-service-desk-plus)
   - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/145590/179501/ca-service-desk-manager/vs/manageengine-service-desk-plus)
10. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
    - [Ver perfil](https://www.capterra.pe/software/16499/issuetrak)
    - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/16499/145590/issuetrak/vs/ca-service-desk-manager)
11. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
    - [Ver perfil](https://www.capterra.pe/software/132880/vivantio)
    - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/132880/145590/vivantio/vs/ca-service-desk-manager)
12. **EcholoN** — 4.7/5 (35 reviews) — EcholoN, un conjunto de software de gestión de servicios, representa una solución integral para servicio, asistencia y atención al cliente.
    - [Ver perfil](https://www.capterra.pe/software/189744/echolon)
    - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/145590/189744/ca-service-desk-manager/vs/echolon)
13. **ServiceTonic** — 4.5/5 (2 reviews) — Software de help desk y gestión de servicios. potente, flexible y fácil de usar. Para ITSM, Customer Service y cualquier otro servicio (ESM). Altamente configurable sin programar.
    - [Ver perfil](https://www.capterra.pe/software/112516/servicetonic)
    - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/112516/145590/servicetonic/vs/ca-service-desk-manager)
14. **Hiver** — 4.7/5 (146 reviews) — Hiver te ayuda a administrar la asistencia al cliente y las ventas directamente desde tu cuenta de Gmail. Permite que los equipos colaboren sin esfuerzo en bandejas de entrada compartidas.
    - [Ver perfil](https://www.capterra.pe/software/142975/hiver)
    - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/142975/145590/hiver/vs/ca-service-desk-manager)
15. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
    - [Ver perfil](https://www.capterra.pe/software/124981/freshdesk)
    - [Comparar con CA Service Desk Manager](https://www.capterra.pe/compare/124981/145590/freshdesk/vs/ca-service-desk-manager)

## Categorías relacionadas

- [Software para servicios informáticos](https://www.capterra.pe/directory/30672/it-service/software)
- [Software de ITSM](https://www.capterra.pe/directory/30676/itsm/software)
- [Software de base de conocimientos](https://www.capterra.pe/directory/32454/knowledge-base/software)
- [Software de service desk](https://www.capterra.pe/directory/31027/service-desk/software)
- [Herramientas de colaboración](https://www.capterra.pe/directory/15/collaboration/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.pe/alternatives/145590/ca-service-desk-manager)
- [Ver el perfil del producto](https://www.capterra.pe/software/145590/ca-service-desk-manager)

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