---
description: ¿Qué piensan los usuarios de SAP Customer Data Cloud? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de SAP Customer Data Cloud gracias a Capterra Perú.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Customer Data Cloud - Opiniones, precios y características - Capterra Perú 2026
---

Breadcrumb: [Inicio](/) > [Software para la gestión de identidad y acceso](/directory/30777/identity-management/software) > [SAP Customer Data Cloud](/software/124034/sap-customer-data-cloud) > [Alternativas a SAP Customer Data Cloud](https://www.capterra.pe/alternatives/124034/sap-customer-data-cloud)

# Alternativas a SAP Customer Data Cloud

Canonical: https://www.capterra.pe/alternatives/124034/sap-customer-data-cloud

> Explorar las mejores alternativas a SAP Customer Data Cloud. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Trustpilot** — 4.5/5 (1202 reviews) — Herramienta de gestión de reseñas del cliente que te ayuda a conectarte y generar confianza con tus clientes.
   - [Ver perfil](https://www.capterra.pe/software/169618/trustpilot)
   - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/169618/sap-customer-data-cloud/vs/trustpilot)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.pe/software/102188/liveagent)
   - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/102188/124034/liveagent/vs/sap-customer-data-cloud)
3. **Zoho CRM** — 4.3/5 (6964 reviews) — Zoho CRM otorga a las organizaciones una solución completa de gestión del ciclo de vida de las relaciones con los clientes.
   - [Ver perfil](https://www.capterra.pe/software/155928/zoho-crm)
   - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/155928/sap-customer-data-cloud/vs/zoho-crm)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.pe/software/164283/zendesk)
   - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/164283/sap-customer-data-cloud/vs/zendesk)
5. **Typeform** — 4.7/5 (945 reviews) — Crea formularios y encuestas atractivos (y mucho más). Dale a tu público la experiencia que merece y obtén los datos que necesitas.
   - [Ver perfil](https://www.capterra.pe/software/137289/typeform)
   - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/137289/sap-customer-data-cloud/vs/typeform)
6. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.pe/software/124981/freshdesk)
   - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/124981/sap-customer-data-cloud/vs/freshdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.pe/software/144040/tidio-chat)
   - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/144040/sap-customer-data-cloud/vs/tidio-chat)
8. **Weave** — 4.3/5 (668 reviews) — Weave es una plataforma de comunicación que ayuda a las empresas a conectar con las personas a las que prestan servicios.
   - [Ver perfil](https://www.capterra.pe/software/141842/weave)
   - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/141842/sap-customer-data-cloud/vs/weave)
9. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.pe/software/169505/zoho-desk)
   - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/169505/sap-customer-data-cloud/vs/zoho-desk)
10. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
    - [Ver perfil](https://www.capterra.pe/software/134347/intercom)
    - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/134347/sap-customer-data-cloud/vs/intercom)
11. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
    - [Ver perfil](https://www.capterra.pe/software/132405/five9)
    - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/132405/sap-customer-data-cloud/vs/five9)
12. **Pipedrive** — 4.5/5 (3042 reviews) — Pipedrive es una herramienta de software de CRM fácil de implementar que te ayuda a concentrarte en las actividades que impulsan el cierre de tratos.
    - [Ver perfil](https://www.capterra.pe/software/132666/pipedrive)
    - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/132666/sap-customer-data-cloud/vs/pipedrive)
13. **Endear** — 4.5/5 (44 reviews) — Endear es una plataforma de gestión de clientes y CRM creada para ayudar a las marcas minoristas omnicanal a impulsar las ventas y la retención.
    - [Ver perfil](https://www.capterra.pe/software/187844/endear-outbound-retailing)
    - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/187844/sap-customer-data-cloud/vs/endear-outbound-retailing)
14. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr es una plataforma de software empresarial creada para gestionar las experiencias de los clientes a escala.
    - [Ver perfil](https://www.capterra.pe/software/131274/sprinklr-platform)
    - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/131274/sap-customer-data-cloud/vs/sprinklr-platform)
15. **Front** — 4.5/5 (286 reviews) — Front es la primera bandeja de entrada compartida que ayuda a los equipos a colaborar en cada correo electrónico con mayor transparencia, responsabilidad y eficiencia.
    - [Ver perfil](https://www.capterra.pe/software/132901/front)
    - [Comparar con SAP Customer Data Cloud](https://www.capterra.pe/compare/124034/132901/sap-customer-data-cloud/vs/front)

## Categorías relacionadas

- [Software para la gestión de identidad y acceso](https://www.capterra.pe/directory/30777/identity-management/software)
- [Software RGPD](https://www.capterra.pe/directory/31309/gdpr-compliance/software)
- [Software de plataformas de datos de clientes](https://www.capterra.pe/directory/31334/customer-data-platform/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.pe/directory/30671/customer-experience/software)
- [Herramientas de SSO (inicio de sesión único)](https://www.capterra.pe/directory/31331/single-sign-on/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.pe/alternatives/124034/sap-customer-data-cloud)
- [Ver el perfil del producto](https://www.capterra.pe/software/124034/sap-customer-data-cloud)

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